Incidents | Polar Incidents reported on status page for Polar https://status.polar.sh/ https://d1lppblt9t2x15.cloudfront.net/logos/1ac7a10ea063551fd64b8599ec8018a2.png Incidents | Polar https://status.polar.sh/ en Workers recovered https://status.polar.sh/ Thu, 30 Apr 2026 00:31:24 +0000 https://status.polar.sh/#8227864a8c99f5cdc37dc8dd40ba2b0b35b69d295a519f3e7674406ea3467f5e Workers recovered Workers went down https://status.polar.sh/ Thu, 30 Apr 2026 00:28:08 +0000 https://status.polar.sh/#8227864a8c99f5cdc37dc8dd40ba2b0b35b69d295a519f3e7674406ea3467f5e Workers went down Workers recovered https://status.polar.sh/ Wed, 29 Apr 2026 08:40:52 +0000 https://status.polar.sh/#e7f43700e32a44b26646ab100bfdec35464e34a4f75df57915c614f41d8408ae Workers recovered Webhooks recovered https://status.polar.sh/ Wed, 29 Apr 2026 08:40:50 +0000 https://status.polar.sh/#1d106dcf55c814f2109a2081bae88d1d9256683745f66601e80d10ecbebefd51 Webhooks recovered Login on the sandbox dashboard is temporarily suspended https://status.polar.sh/incident/883023 Wed, 29 Apr 2026 08:16:00 -0000 https://status.polar.sh/incident/883023#bbc6cc1bb527fe070a141e13c024d121b58666ef32fb5a75f9a3d4096a484a59 Login is working correctly in the sandbox again. Workers went down https://status.polar.sh/ Wed, 29 Apr 2026 08:01:05 +0000 https://status.polar.sh/#e7f43700e32a44b26646ab100bfdec35464e34a4f75df57915c614f41d8408ae Workers went down Workers recovered https://status.polar.sh/ Wed, 29 Apr 2026 07:52:14 +0000 https://status.polar.sh/#d2edba06129b1a79f2f0c04219ff0c0947ebdc42b68416c0554f39e59bec67e5 Workers recovered Workers went down https://status.polar.sh/ Wed, 29 Apr 2026 07:49:01 +0000 https://status.polar.sh/#d2edba06129b1a79f2f0c04219ff0c0947ebdc42b68416c0554f39e59bec67e5 Workers went down Webhooks went down https://status.polar.sh/ Wed, 29 Apr 2026 07:48:47 +0000 https://status.polar.sh/#1d106dcf55c814f2109a2081bae88d1d9256683745f66601e80d10ecbebefd51 Webhooks went down Workers recovered https://status.polar.sh/ Wed, 29 Apr 2026 07:44:56 +0000 https://status.polar.sh/#aace30d34ffc69961155979efddef0960b6e9e8ecf058311d6592542a8dd2dcc Workers recovered Webhooks recovered https://status.polar.sh/ Wed, 29 Apr 2026 07:44:48 +0000 https://status.polar.sh/#b1d18ebc24d47c8ef2f49daf5b07b452638f875952916678747316fcff11ab00 Webhooks recovered Webhooks went down https://status.polar.sh/ Wed, 29 Apr 2026 07:40:28 +0000 https://status.polar.sh/#b1d18ebc24d47c8ef2f49daf5b07b452638f875952916678747316fcff11ab00 Webhooks went down Workers went down https://status.polar.sh/ Wed, 29 Apr 2026 07:40:18 +0000 https://status.polar.sh/#aace30d34ffc69961155979efddef0960b6e9e8ecf058311d6592542a8dd2dcc Workers went down Certain tasks are delayed in their processing https://status.polar.sh/incident/878916 Fri, 24 Apr 2026 13:07:00 -0000 https://status.polar.sh/incident/878916#46ee41bf4922b5bfbcde4aacc5695e0cf0daff6785d3fc986a79c001d4e00684 Tasks are being processed timely again. Ingested events are not showing up https://status.polar.sh/incident/878320 Thu, 23 Apr 2026 17:31:00 -0000 https://status.polar.sh/incident/878320#5abbf8b228c5c3c9bff8eb36f726fb7eef38c84af2b9353fc66f7a9e9b8887d2 System events are now showing up again. Timeouts on the events ingestion https://status.polar.sh/incident/877148 Wed, 22 Apr 2026 09:52:00 -0000 https://status.polar.sh/incident/877148#03957e669b9941198d02567d501161aed961099d9fdaf6fafaf09a265945ec20 Event ingestion working as expected again Issue in tax calculations for some jurisdictions https://status.polar.sh/incident/872049 Wed, 15 Apr 2026 13:00:00 -0000 https://status.polar.sh/incident/872049#14525dd178269ada242c2426dfa6ffb600b4d83db708862e9e55e4b55c3fcf50 Checkout links are functional but are returning 0 tax rate. Webhooks recovered https://status.polar.sh/ Wed, 15 Apr 2026 08:41:46 +0000 https://status.polar.sh/#ab24bbb8fa7da91dc242f4f6f58a5bd27e77aab002a344a84af49c28c6f62fac Webhooks recovered Webhooks went down https://status.polar.sh/ Wed, 15 Apr 2026 08:34:47 +0000 https://status.polar.sh/#ab24bbb8fa7da91dc242f4f6f58a5bd27e77aab002a344a84af49c28c6f62fac Webhooks went down API recovered https://status.polar.sh/ Wed, 08 Apr 2026 13:24:25 +0000 https://status.polar.sh/#6dcb066afa81bc350ce72e5c8481dd1c092b172898c4d10aa6f17eccb9b718ba API recovered API went down https://status.polar.sh/ Wed, 08 Apr 2026 13:23:22 +0000 https://status.polar.sh/#6dcb066afa81bc350ce72e5c8481dd1c092b172898c4d10aa6f17eccb9b718ba API went down API recovered https://status.polar.sh/ Wed, 08 Apr 2026 04:52:01 +0000 https://status.polar.sh/#f12413ebf2172c7a2ff9e769c3f31d77f71dab221107d31166ed3f0152381b49 API recovered API went down https://status.polar.sh/ Wed, 08 Apr 2026 04:49:40 +0000 https://status.polar.sh/#f12413ebf2172c7a2ff9e769c3f31d77f71dab221107d31166ed3f0152381b49 API went down API recovered https://status.polar.sh/ Tue, 07 Apr 2026 04:03:40 +0000 https://status.polar.sh/#c7f9c250807a9005883eb095b845d349677c2c234fff7904a9051983efb39e98 API recovered API recovered https://status.polar.sh/ Tue, 07 Apr 2026 04:02:48 +0000 https://status.polar.sh/#e510d3bdecc2d53396bab45e63a719ec939aa247fb2e5cf0a2e62672cbaac1ab API recovered API went down https://status.polar.sh/ Tue, 07 Apr 2026 04:01:26 +0000 https://status.polar.sh/#e510d3bdecc2d53396bab45e63a719ec939aa247fb2e5cf0a2e62672cbaac1ab API went down API went down https://status.polar.sh/ Tue, 07 Apr 2026 04:01:17 +0000 https://status.polar.sh/#c7f9c250807a9005883eb095b845d349677c2c234fff7904a9051983efb39e98 API went down API recovered https://status.polar.sh/ Sun, 05 Apr 2026 05:17:44 +0000 https://status.polar.sh/#0f841e59631a3dbc761bb4c958ca1b6aeebca7c8ad4d566088826cf03f9f6661 API recovered API went down https://status.polar.sh/ Sun, 05 Apr 2026 05:15:46 +0000 https://status.polar.sh/#0f841e59631a3dbc761bb4c958ca1b6aeebca7c8ad4d566088826cf03f9f6661 API went down Degraded performance https://status.polar.sh/incident/746927 Mon, 20 Oct 2025 12:16:00 -0000 https://status.polar.sh/incident/746927#3bb347904ce0632fd7ca1cf71f3547de130e1b4889d5e19c712c91a612d30dcf Downstream issues appear to have been resolved or mitigated. We're still monitoring the issue until AWS & Vercel declare the issue fully resolved on their end. Degraded performance https://status.polar.sh/incident/746927 Mon, 20 Oct 2025 08:16:00 -0000 https://status.polar.sh/incident/746927#f02b475ff84feca826188f8f575771035510dd0e88a8d67c18225696db3e3437 We're seeing degraded performance of our dashboard & checkout flows due to issues at our downstream hosting providers (Vercel & AWS). Webhooks and payment processing are not affected. Database maintenance https://status.polar.sh/incident/713970 Thu, 11 Sep 2025 07:00:35 -0000 https://status.polar.sh/incident/713970#0418249e14c250dfb873fc1636a51ebb40a789abfc41cd3b6da095367ee43f1b We wanted to let you know that **Polar will undergo scheduled maintenance on Thursday, September 11th, 2025, at [07:00 AM UTC](https://www.inyourowntime.zone/2025-09-11_07.00_UTC)**. The maintenance window will last approximately **5 minutes**, during which the platform may be temporarily unavailable. This short downtime will allow us to improve the resiliency and performance of Polar as we continue to grow and serve you better. Database Maintenance https://status.polar.sh/incident/516068 Thu, 20 Feb 2025 10:02:00 -0000 https://status.polar.sh/incident/516068#25929023152a4a963e54aab1fc7fbfe508dee4997ac7f9585cd3b96321c0584a Maintenance completed Database Maintenance https://status.polar.sh/incident/516068 Thu, 20 Feb 2025 10:00:00 -0000 https://status.polar.sh/incident/516068#45afa6499f61e0432c8a7e7824fdc5080c02fe5c1c3bc78619eb99bda1cac83a Our underlying cloud hosting provider performed storage maintenance for all of their databases. Downtime lasted 2min during this maintenance window.